Details of what you may have and how many times are computerised.
Repeat prescriptions will not be issued other than those that your doctor wishes you to take regularly. For all other medication you will need to see or speak to your doctor first.
Please use the printed re-order form provided with your prescription. Either deliver it to the surgery, post it with a stamped, addressed envelope or speak to your local chemist who may offer a ‘request and collection’ service.
Please do not try to order prescriptions by phone. We ask you to use the re-order slip because it avoids mistakes and also leaves the phone lines free for people calling for appointments or visits. If you have mislaid your repeat prescription to request your medication you can either come down to surgery and we can print your re-order form off for you or you can put your request in writing.
Did you know you can request your repeat prescription online?
The easiest, safest and quickest way to order your repeat prescription is online. There is no need to make a phone call or visit us; instead computer, smartphone or tablet users can request repeat prescriptions anywhere - 24 hours a day, seven days a week. You can also check what medication you should be taking and when.
If you are not already registered for GP online services please let a member of the practice team know you would like to use this service.
If you would like your prescriptions to be sent to our local chemists, Boots in Bowthorpe or Costessey Pharmacy, Norwich Road, Roundwell and One Pharmacy you will need to allow 72 hours (excluding weekends) for them to have received it.
If you would like your prescriptions to be sent to our local chemists, Hurns, Unthank Road or Vauxhall Street Pharmacy, Suffolk Square, you will need to allow 72 hours (excluding weekends) for them to have received it.
This practice jointly owns One Pharmacy.
One Pharmacy is the online Pharmacy based in Norwich dispensing NHS & Private prescriptions. One Pharmacy will deliver your prescription to your doctor, at home or at your workplace, quickly and FREE.
One Pharmacy will work with you to find a convenient time to deliver your prescription.
If you would like One Pharmacy to deliver prescriptions direct to you register online, call the pharmacy or talk to your Doctor or Prescribing Team.
You can also buy thousands of products at supermarket beating prices online at www.onepharmacy.co.uk
Telephone 01603 423 423
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Your GP, nurse of pharmacist will not generally give you a prescription for certain medicines that are available to buy in a pharmacy or supermarket, even if you qualify for free prescriptions.
This applies to treatments for these conditions:
The team of health professionals at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggest it's more serious, they'll ensure you get the care you need.
GPs, nurses or pharmacists will also generally no longer prescribe probiotics and some vitamins and minerals. You can get these from eating a healthy, varied and balanced diet, or buy them at your pharmacy or supermarket.
Please help the NHS to use resources sensibly.
For more information and support visit the NHS website, nhs.uk/OTCmedicines
The NHS has been spending around £136 million a year on prescriptions for medicines that can be bought from a pharmacy or supermarket, such as paracetamol. By reducing the amount the NHS spends on over the counter medicines, we can give priority to treatments for people with more serious conditions, such as cancer, diabetes and mental health problems.
You may still be prescribed a medicine for a condition on the list if:
The reasons vary for each condition. Your GP, nurse or pharmacist will speak to you if this affects you.
Your local pharmacy team are qualified healthcare professionals with the knowledge and skills to help with many health concerns. Pharmacists can give clinical advice, right there and then, and help you choose the most appropriate treatment. If you symptoms suggest it's more serious, they'll ensure you get the care you need.
Keeping a few useful medicines at home means you can treat common conditions immediately without needing to see a healthcare professional. These could include:
If you have children, make sure you also have products suitable for them. Speak to your local pharmacy team about what medicines to keep at home, where to store them safely and how to use them.
Your local pharmacy team can tell you how long to expect the symptoms of your condition to last. If they haven't improved after this time or you start to feel a lot worse, you should:
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
The current prescription charge is £9.00 per item (£17.60 per pair of elastic hosiery).
A three monthly PPC is £29.10 and could save you money if you need more than three prescribed items in three months.
A 12-month certificate is £104.00 and could save you money if you need more than 12 prescribed items in a year.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
Telephone advice and order line 0845 850 0030
General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website
Electronic Prescription Service
We offer the Electronic Prescription Service, which allows you to choose or "nominate" a pharmacy to get your medicines or appliances from. Your GP then sends your prescription electronically to the place you nominated, this means:
Find out more at www.nhs.uk or view frequently asked questions
At the weekends and Bank Holidays there are always pharmacies open - good advice if you feel unwell and for medicines you might need. Please click the link below for pharmacy opening times.
Pharmacies open during May Bank Holiday
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