This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Sonja Kerridge - Practice Manager

Anita Glanfield

PA to Practice Manager

Karen Bell

Surgery Office Manager



Nurse Facilitator


Data & Quality Lead


Administrator & Phlebotomist


Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Zoe - Team Leader
Nicole - Team Leader
Sue - Medical Student Co-ordinator
Lucy P
Bethany - Apprentice


Vacancy - Medical Secretary

We currently have a vacancy for an experienced Medical Secretary to join our team. 

The successful candidate will hold:

  • Strong skills in audio and copy typing
  • Excellent working knowledge of Microsoft office packages
  • Good telephone manner and ability to liaise professionally with a wide range of people and organisations
  • Good understanding of medical terminology
  • Working knowledge of SystmOne
  • NHS or medical background

The role is working Monday, Tuesday, Thursday and Friday 9:00am - 5.00pm. 

Please apply with a covering letter and CV to:

Practice Manager
Trinity & Bowthorpe Medical Practice
1 Trinity Street

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website