We are closed on Bank Holiday Monday 28th May 2018
When We Are Closed
In the case of a medical emergency outside normal working hours you should ring 111 which will put you in touch with the doctor’s answering service.
They will need to know your name, address, telephone number, surgery/GP and the nature of the emergency. They will pass this on to the duty GP who will return your call.
The GP may be able to offer advice over the telephone or ask you to attend the Primary Care Centre, which is situated at the Norwich Community hospital, Bowthorpe Road, Norwich, or arrange a home visit if it is deemed medically necessary.
You may be seen at the Primary Care Centre by an experienced nurse practitioner or paramedic instead of a GP if the problem is within their skills.
Norwich Practices Health & Walk-In Centre
Norwich Practices Health & Walk-In Centre is situated in the city centre at Rouen House, Rouen Road, Norwich, NR1 1RB and is available for health care advice and treatment. No appointment is necessary and they are open from 9.00am – 7.00pm Monday to Sunday.
Tel: 01603 677500
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
Bank Holiday Pharmacies
At weekends and bank holidays there are always pharmacies open - good advice if you feel unwell and for medicines you might need. Please click the link below for pharmacy opening times for Bank Holiday Monday 28th May 2018.
Pharmacies open on May Bank Holiday 2018
Save time - do it online!
GP online services gives patients the option to book appointments, request repeat prescriptions and view their GP records, using their computer, tablet or smartphone rather than having to phone or visit their practice.
Online services complement the existing ways patients can access appointments, prescriptions and their records. Our practices already have the facility to offer online access to records and transactional services for our patients.
If you are not already registered for GP online services please let a member of the practice team know you would like to use this service.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient groups exist to make sure that patient needs and the practice offering are always heading in the same direction.
(Site updated 25/05/2018)