We are aware that nursing appointments have recently been more limited than usual, and that a number of appointments have had to be cancelled at short notice. Unfortunately, due to unexpected staff sickness and absence, we have not always been able to offer timely rebookings, which has understandably caused frustration and inconvenience for some patients.
We are pleased to let you know that we have now secured additional support through a bank of locum nurses and HCAs, and we hope this will help reduce the impact of staff absence and improve appointment availability over the coming weeks.
Thank you for your patience, understanding, and continued support. We know this is not the level of service we strive to provide, and we sincerely apologise to those affected.
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