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We would like to hear your views

Dear Patient,

We are thinking about moving services from Trinity Street to Bowthorpe, and we would like to hear your views. The Trinity Street building is becoming harder to maintain. Bowthorpe has more doctors, more appointments and better facilities.

We know that travelling further could be difficult for some people, so we want to understand how this change might affect you. Please share your views by completingthe online survey.

If you need help, please call 01603 748043. We will consider all feedback before making any decisions.

Thank you for your time.

Yours faithfully,
Trinity and Bowthorpe Medical Practice

Managing your health online

Using an online form

There are many things you can do online at our surgery. Some tasks you can do using our website where you can:

  • request an appointment
  • request a sick note
  • ask about test results
  • contact us about an admin request
Contact us online

You do not need an account to use this website.

Using your NHS account or SystmOnline

There are other tasks you can do online, like:

  • order repeat prescriptions
  • view your test results
  • access your health record
  • check or cancel appointments
  • see your vaccination record

For these, you can use your NHS account (through the NHS website or NHS App) or SystmOnline.

Setting up an NHS account

To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login.

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.

Setting up SystmOnline

To set up SystmOnline for the first time:

  • visit the surgery with photo ID so we can confirm your identity
  • we will give you a username and password
  • go to SystmOnline or use the app to register

Page published: 5 May 2023
Last updated: 20 February 2025