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We would like to hear your views

Dear Patient,

We are thinking about moving services from Trinity Street to Bowthorpe, and we would like to hear your views. The Trinity Street building is becoming harder to maintain. Bowthorpe has more doctors, more appointments and better facilities.

We know that travelling further could be difficult for some people, so we want to understand how this change might affect you. Please share your views by completingthe online survey.

If you need help, please call 01603 748043. We will consider all feedback before making any decisions.

Thank you for your time.

Yours faithfully,
Trinity and Bowthorpe Medical Practice

Chaperones

The surgery prides itself in maintaining professional standards. For certain examinations during consultations an impartial observer (a “chaperone”) might be required.

This impartial observer will be a trained and DBS checked member of the team who is familiar with the procedure and be available to reassure and raise any concerns on your behalf. If a chaperone is unavailable at the time of your consultation, then your examination may be re-scheduled for another time.

You are free to decline any examination or chose an alternative examiner or chaperone. You may also request a chaperone for any examination or consultation, if one is not offered to you. The GP may not undertake an examination if a chaperone is declined.

The role of a chaperone:

  • Maintains professional boundaries during intimate examinations.
  • Acknowledges a patient’s vulnerability.
  • Provides emotional comfort and reassurance.
  • Assists in the examination.
  • Assists with undressing patients, if required.

Page published: 20 February 2025
Last updated: 21 February 2025