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We would like to hear your views

Dear Patient,

We are thinking about moving services from Trinity Street to Bowthorpe, and we would like to hear your views. The Trinity Street building is becoming harder to maintain. Bowthorpe has more doctors, more appointments and better facilities.

We know that travelling further could be difficult for some people, so we want to understand how this change might affect you. Please share your views by completingthe online survey.

If you need help, please call 01603 748043. We will consider all feedback before making any decisions.

Thank you for your time.

Yours faithfully,
Trinity and Bowthorpe Medical Practice

Zero tolerance

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons.

Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it, assigning you to the safe allocation scheme.

Page published: 21 February 2025
Last updated: 21 February 2025