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We would like to hear your views

Dear Patient,

We are thinking about moving services from Trinity Street to Bowthorpe, and we would like to hear your views. The Trinity Street building is becoming harder to maintain. Bowthorpe has more doctors, more appointments and better facilities.

We know that travelling further could be difficult for some people, so we want to understand how this change might affect you. Please share your views by completingthe online survey.

If you need help, please call 01603 748043. We will consider all feedback before making any decisions.

Thank you for your time.

Yours faithfully,
Trinity and Bowthorpe Medical Practice

Practice team

Management Team

  • Business Manager: F. Wilson
  • Practice Manager: K. Bell
  • Operations Manager: H. Goodson
  • Operations Manager: B. Kind

The management team is responsible for the day to day administration of the practice, and if you have any non-medical problems, useful suggestions or concerns.

Medical Receptionists

Our team of 12 Medical Receptionists are responsible for actioning your repeat medication requests, ensuring medical information is correctly attached to your medical records, booking clinical consultations, managing all online, front desk and telephonic patient contact and processing new patient and temporary registrations.

Medical Secretaries

Our team of 3 Medical Secretaries are responsible for processing referrals to secondary care, subject access requests, medical and insurance reports, providing administrative student teaching support and cervical smears administration.

Medical Administrators

Our team of 3 Medical Administrators are responsible for ensuring secondary care information is correctly processed onto your medical records, managing patient medical records transfers and ensuring patient data quality is maintained.

Care Co-ordinator

Our care co-ordinator is responsible for managing long term conditions appointment invites, and proactively engaging with vulnerable patients to assist in attending appointments.

Prescription Clerks

Our team of 2 Prescription Clerks are responsible for transcribing medication requests, administrating day to day medication queries and other prescription related requests.

Page published: 5 May 2023
Last updated: 4 November 2025