Use this service to get help for a long term urine problem.
We aim to respond within 2 working hours during opening times.
If you think you have a urine infection lasting less than 3 weeks, please use our get help for a urinary tract infection form instead.
Before contacting us about your long term urine problem, we ask that you keep a Bladder Diary for 2-3 days. This helps us to find the cause of your urine problem. Print out copies of the Bladder Diary (PDF) or make your own on blank paper. When you have filled out the diary, please submit our online form and attach a photograph or scan of your bladder diary.
You can use this service if you:
- are registered at the surgery
- have a urine problem lasting more than 3 weeks
Before you start
We’ll ask you for:
- your first and last name, date of birth, sex, postcode, email and phone number
- if applicable, the details of the person you are completing the form on behalf of
Call 999 or go to A&E now for any of these:
Signs of a heart attack
chest pain, pressure, heaviness, tightness or squeezing across the chest
Signs of a stroke
face dropping on one side, can’t hold both arms up, difficulty speaking
Sudden confusion (delirium)
cannot be sure of own name or age
Suicide attempt
by taking something or self-harming
Severe difficulty breathing
not being able to get words out, choking or gasping
Heavy bleeding
spraying, pouring or enough to make a puddle
Severe injuries
after a serious accident
Seizure (fit)
shaking or jerking because of a fit, or unconscious (can’t be woken up)
Sudden, rapid swelling
of the lips, mouth, throat or tongue
Labour or childbirth
waters breaking, more frequent intense cramps (contractions), baby coming, or just born
British Sign Language (BSL) speakers can make a video call to 999.
Deaf people can use 18000 to contact 999 using text relay.
You can also phone us on Bowthorpe Health Centre 01603 748 043 or Trinity Street Surgery 01603 748 043.