Get help for low mood or anxiety

Use this service to get help for low mood or anxiety.

We aim to respond within 2 working hours during opening times.

Find information and support for your mental health.

visit NHS: Mental Health
visit MIND
for immediate help with a mental health crisis, call 111 and select option 2 for Mental Health

Get free NHS talking therapies and other support in Norfolk:

You can use this service if you:

Before you start

We’ll ask you for:

your first and last name, date of birth, sex, postcode, email and phone number
if applicable, the details of the person you are completing the form on behalf of

someone’s life is at risk – for example they have seriously injured themselves or taken an overdose
you do not feel you can keep yourself or someone else safe

A mental health emergency should be taken as seriously as a physical one. You will not be wasting anyone’s time.

Signs of a heart attack
chest pain, pressure, heaviness, tightness or squeezing across the chest

Signs of a stroke
face dropping on one side, can’t hold both arms up, difficulty speaking

Sudden confusion (delirium)
cannot be sure of own name or age

Suicide attempt
by taking something or self-harming

Severe difficulty breathing
not being able to get words out, choking or gasping

Heavy bleeding
spraying, pouring or enough to make a puddle

Severe injuries
after a serious accident

Seizure (fit)
shaking or jerking because of a fit, or unconscious (can’t be woken up)

Sudden, rapid swelling
of the lips, mouth, throat or tongue

Labour or childbirth
waters breaking, more frequent intense cramps (contractions), baby coming, or just born

British Sign Language (BSL) speakers can make a video call to 999.

Deaf people can use 18000 to contact 999 using text relay.

You can also phone us on Bowthorpe Health Centre 01603 748 043 or Trinity Street Surgery 01603 748 043.