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Get help for a sore throat

Use this service to get help for a sore throat.

We aim to respond within 2 working hours during opening times.

Sore throats are very common and usually nothing to worry about. They normally get better by themselves within a week.

Your local pharmacist can help you relieve the pain of a sore throat. You can find a pharmacy on the NHS website.

For immediate medical advice, you can contact NHS 111.

You can use this service if you:

  • are registered at the surgery

Before you start

We’ll ask you for:

  • your first and last name, date of birth, sex, postcode, email and phone number
  • if applicable, the details of the person you are completing the form on behalf of

Call 999 or go to A&E now for any of these:

Signs of a heart attack
chest pain, pressure, heaviness, tightness or squeezing across the chest

Signs of a stroke 
face dropping on one side, can’t hold both arms up, difficulty speaking

Sudden confusion (delirium) 
cannot be sure of own name or age

Suicide attempt 
by taking something or self-harming

Severe difficulty breathing 
not being able to get words out, choking or gasping

Heavy bleeding 
spraying, pouring or enough to make a puddle

Severe injuries 
after a serious accident

Seizure (fit) 
shaking or jerking because of a fit, or unconscious (can’t be woken up)

Sudden, rapid swelling 
of the lips, mouth, throat or tongue

Labour or childbirth 
waters breaking, more frequent intense cramps (contractions), baby coming, or just born

British Sign Language (BSL) speakers can make a video call to 999.

Deaf people can use 18000 to contact 999 using text relay.

Start now and confirm you have none of these

You can also phone us on Bowthorpe Health Centre 01603 748 043 or Trinity Street Surgery 01603 748 043.

Page published: 20 February 2025
Last updated: 12 March 2025